Split Pack & Sample Policy

Split crate orders are only available for purchasing single size paving slabs and more than full crate.

Split Packs Policy

Split packs (for paving slabs) are available to those who wish to purchase more than 1 full pack on single sized products, unavailable on patio packs (mixed sizes in one pack) of paving slabs.

Full pack option is always the best value

We encourage the consumers to buy full pack of paving slabs so that we have no extra work to unpack, repackage, and purchase pallets. Also shipping costs are usually contracted with third freight companies, and the minimum charge for each item is fixed. It is obvious cost of the full pack is the most cost-effective.

All headline rates are based on full packs

We have listed vary packs on dropdown option "Choose A Coverage". Due to the workload and delivery costs fixed, more quanity more cheaper until the full pack.

Important | minimum order policy

Please note the minimum order for Paving Slabs is one full crate (except Stone Setts, Stone Cladding, Split Face Tiles).

If orders are placed for less than one full pack an automatic refund will be processed and will reach your account in 3-5 working days (you will be notified via email of this refund).

Samples are excluded from this policy and are available on some of our product lines.

Samples Policy

We supply 100x100mm samples of our products and these are available to purchase from our individual product pages for a small fee to cover postage and packaging. Full size samples are not currently available to purchase.

At present we are in short supply of many of our samples due to manufacturer delays and we are doing everything we can to resolve this issue as a matter of urgency.

Due to low stock availability of samples, collection is currently unavailable, and we do not have a showroom for viewing our products. All product pictures and descriptions can be found on our individual product pages and show a variety of different images of our products in various lighting and weather conditions.

We do have a few further images available of some of our samples upon request, please email sales@pavingslabsuk.co.uk to enquire.

We are hoping to have more samples available in the near future and will update the website as soon as we have any information from our suppliers.

Our samples are sent via Royal Mail 2nd class delivery and usually arrive in around 5 working days, but Royal Mail do experience delays from time to time. These samples cannot be tracked.

The samples are cut from whole slabs and vary in texture and colour. The randomly sent samples are for reference only. The final colour and texture may differ, so actual goods received shall prevail.

If you have any queries please do not hesitate to contact us at sales@pavingslabsuk.co.uk and we will do everything we can to assist you in your purchase.

Please note that only warehouse stock our product lines for sale or viewings, these are held in our distribution centres in Felixstowe and Colchester.